A Service Disabled Veteran Owned Small Business.

What We Do

Encore Federal Solutions LLC (EFS) is a Service Disabled Veteran Owned Small Business (SDVOSB) providing Information Technology and Management Consulting services to commercial businesses and the Federal Government.
Call Center
We can provide a single point of contact for your callers.
Help Desk & Technical Services
Encore delivers the services you need to ensure your hardware systems are available to conduct business.
Field Services
Whatever your client/server hardware challenge.
IT Asset Disposition (ITAD)
Acquisition Planning - Budget Execution - Executive Administration - Project Management

Who We Are

Our team of technical experts have years of experience in Project Management and Information Technology. Our consultants have a true understanding of the goals and needs of our customers and their missions.

Encore Federal Solutions

We have the capabilities and experience you need to deliver world class service.
13,000
Technicians in the field, Additional Technicians Contracted Daily
100
% Customer Satisfaction Goal
200
Secret Security Clearance Team Members in Field
9.5
Customer Deployment Rating

Encore SLA performance averages

At Encore, we are experienced in creating the perfect IT solution for each of our clients. This means knowing our clients’ needs as well as the nuances of their organization. That’s why we offer a wide range of contract services to meet the varied needs of our clients worldwide.
Call Center
98%
Help Desk (Tier 1 & Tier 2)
90%
On-Site Services
98%
Contract Maintenance
95%
IT Asset Disposition (ITAD)
100%
Business Process Outsourcing (BPO)
90%

What Our Clients Say

“Encore is very responsive to our needs and we are not an easy customer for over two years with multiple locations serviced”

“ Encore not only asked the probing questions to get to the correct systems and specification in place they helped us deliver custom scripts for our Federal client base”

“Encore relocated our enterprise system, consolidated our servers, handled our asset disposal and continue to maintain our network contract today”

“Under Budget!  On Time!  Encore earns Management and Customer Trust!”

“BPO should always be so easy,  I will call Encore! Encore!”

Why Choose Us

Experienced

We have over 20 years experience providing expert IT Networking Solutions and Services.

24x7, 4 Hour Response

Flexible Service Level Agreements Call is opened within 15 minutes of receipt.

Scalability

We can flex our facilities and organization to execute projects of all sizes quickly.

Trusted Partner Across All 15 Cabinet-Level Agencies

Encore Federal Solutions

Request A Call Back

Would you like to speak to one of our advisers over the phone? Just submit your details and we’ll be in touch shortly. You can also e-mail us for any further concern.

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